Frequently Asked Questions

SimpleFix medications ship directly to your door. The medication arrives on freezer bags and needs to be stored in the refrigerator. Depending on the pharmacy that your medication is coming from, will determine the packaging. Your medication will come with 5 syringes. Inside your SimpleFix box:

• Week 1 – .25
• week 2 – .25
• Week 3 – “Time to Refill” Increase Dose to .5
• Week 4 – .5
• Week 5 – .5

The other option may have a vial of Semaglutide and syringes that are marked specifically with the week and dose on the syringe. We will include videos showing proper dosing that you can watch on our website

SimpleFixRX uses a compound pharmacy which compounds medications that are closely monitored for efficacy and quality. SimpleFixRX combines Semaglutide and B12 or NAD and ships direct to the patient next day. We ship the medication on freezer bags in an insulated bag and box.

Inside your SimpleFix box, You will have a zipper bag holding vial and syringes as well as patient cards with QR codes showing videos on dosing.

SimpleFix takes all refill requests through our website. Just click “Order a Refill” in the main menu and place your refill request. Once a patient has an initial consultation, the patients are not required to speak with the physician for 12 months. However, if the patient chooses to schedule time with the provider, then a provider will readily be available. SimpleFix providers review the progress report  and send the refill to the pharmacy.

We recommend requesting your refill at week 3. 

SimpleFix does not offer any trial medication. Semaglutide is a prescription drug and cannot be returned once in the possession of the patient.

Each patient is different, but on average patients lose at least 15% of body weight within the first 6 months. You will notice by week two you are not hungry. Your weight will start dropping by week 3.

The injections can be given anywhere the patient has fat. For example: stomach, leg or back of arm.

The injections are given to the patient to be self-administered. The needle is very tiny, comparable to an insulin syringe.

We encourage our patients to do their own research. Watching the videos we have connected to the website may answer some of these concerns. In our clinic, when medication is discontinued, most patients keep the weight off. The appetite of our patients significantly decreases while on the medication. After the discontinuation of the medication, our patients kept the weight off. Currently a study is being conducted following patients for 60 months after Semaglutide.

This is a discussion you can have with your practitioner, and we will help you customize your treatment plan. 

We do have a maintenance plan that you can discuss with the physician using injectable peptides.

The difference in Semaglutide compound and name brand drug is the formulation. The active ingredient Semaglutide is THE SAME. The compounded version will have other vitamins in the formula, example vitamin B or Vitamin D. The active ingredient still works the same as name brand.

Some patients experience nausea, constipation, fatigue and headaches. This will stop after the first two weeks. KEEP GOING. IT DOES STOP AROUND DAY 8.

GLP-1 is a hormone that is produced when you eat. It stops you feeling hungry and makes you feel full. It also improves your body’s ability to regulate blood sugar levels. Semaglutide reduces feelings of hunger which means you eat less food.

It does not affect male/female hormones.

Semaglutide is a prescription medication and cannot be returned. Simply stop taking the medication if you cannot handle the side effects.

Yes, around day 8 your body will start adjusting to the medication and you will start to have energy again.

Yes, SimpleFixRX only works with licensed practitioners with proper credentialing.

Need to speak with the physician who prescribed your medication?

Please just go to “Join”

– Choose existing patient/ need to speak with physician and choose the time and submit. Our team will receive, look at who was prescriber and have that provider call you.

-If it is urgent, you can also send an email to support@simplefixrx.com or a text to 972-307-4955.

In the phase 3 trial that measured outcomes at 20 weeks, most participants were able to reach the full dose and also lost weight as their dose was increased. They saw additional weight loss over the remaining 48 weeks at the full dose. (Feb 19, 2021)

No, do not take while breastfeeding.

Check with your doctor if you are pregnant or intend to become pregnant. Semaglutide should not be used during pregnancy and for at least two months before a planned pregnancy because Semaglutide may harm your unborn child.

Unfortunately, many insurance plans do not cover Semaglutide at all. Some plans may cover it with a prior authorization for diabetes drugs. SimpleFix has negotiated prices to make it obtainable for your monthly needs.

Yes. Adding Ozempic to endoscopic sleeve gastrectomy produces greater weight loss
See the below link for more information:
https://www.healio.com/news/gastroenterology/20210514/adding-ozempic-to-endoscopic-sleeve-gastrectomy-produces-greater-weight-loss

Semaglutide should be stored in the refrigerator in a dark space. Do not freeze

Our medication is created in a USA-licensed compounding pharmacy using ingredients from vetted, high-quality, reputable sources. Our HQ is based in Dallas, Texas.

A medical provider will finish their initial review of your medical questionnaire within 48 hours of your online visit. The pharmacy then takes 24 hours and then your order is shipped. If you’ve been waiting longer than this, send an email to support@simplefixrx.com and we’ll take care of it.

Yes, SimpleFix does require a prescription

If one of our medical providers require a phone call or live video consultation, please consider your surroundings before beginning your call; if you are in a noisy or unsafe setting, your medical provider might ask you to reschedule.

No we do not accept insurance currently.

Please refer to our patient information page for pricing.

SimpleFix Weight Loss uses a HIPPA compliant software that allows you to e-sign. You do not need to be home to accept delivery but we encourage you to schedule your delivery when you will be home to ensure proper temperature of the medication. This medication will arrive with freezer bag and needs to be stored in the refrigerator. This is important for efficacy reasons.

Once your order is shipped you will receive an email link to track your shipment. All orders are shipped overnight to ensure medication is received as soon as possible. Orders are only able to be shipped on weekdays; orders placed after 5 PM will ship the next business day. Packages are dependent on refrigeration.

All shipments may not ship together. Some may take longer than others.

Unfortunately, we are unable to accept prescription medication returns; all sales are final. But if you believe we filled your prescription incorrectly, please email us at support@simplefixrx.com.

SimpleFixRX does not autofill prescriptions. We want to stay in communication with our patients and need progress reports each month. Semaglutide is regulated and we are compliant with the medical board and State/ Federal regulations.

No. Since SimpleFix is a compound medication, most pharmacies will not be able to fill the prescription or maintain the same quality of care. We exclusively deliver SimpleFix medication with our preferred mail order pharmacy.

SimpleFix WLC will show on bank charges. If paying thru PayPal SimpleFix WLC

No, it will be easily identifiable and arrive in SimpleFix branded mailer bags.

We accept prescriptions transferred to SimpleFix.
Email support@simplefixrx.com and write pharmacy transfer in the subject line. Our team will reach out to you and your current pharmacy to transfer the script.

If you are not a candidate for Semaglutide, the physician will notify SimpleFix. A full refund will be issued, and you should receive your payment within 3 -5 business days.

The SimpleFixRX system is HIPPA compliant and follows all regulation and privacy.

SimpleFix ships to many states. Find out if SimpleFix is available in your state by using the order form. If you live in a state currently unavailable, you will be notified while ordering

Every medical provider on the SimpleFix platform is a licensed board-certified physician in the United States. Once your medical intake is completed you will receive a bio on the physician assigned to you.

We take your information’s security and privacy very seriously. The SimpleFix platform was created with strict security procedures in place to safeguard your information, and it complies with all applicable privacy laws. Please read our Privacy Policy for more details.

No. Our medical providers must exercise greater caution than they would if they were seeing you in person as part of a traditional visit because of the online nature of our service. We regrettably are unable to assist everyone who requests our service as a result.
Only when it is safe and appropriate to do so will our medical team write you a prescription, according to strict guidelines. We will advise you to visit a doctor or nurse practitioner in person and will reimburse your consultation fee if using SimpleFix is not in your best interest based on the information you provide about your health history or symptoms.

Before deciding whether SimpleFix is the right medication for you, your doctor will review all the data you supply in your health questionnaire. Therefore, it is crucial that you provide thorough and truthful answers. Consult your primary care physician if you have any concerns about your medical history.

For all uses of this drug:

• Tell all your health care providers that you take this drug. This includes your doctors, nurses, pharmacists, and dentists.
• Avoid driving and doing other tasks or actions that call for you to be alert until you see how this drug affects you.
• To lower the chance of feeling dizzy or passing out, rise slowly if you have been sitting or lying down. Be careful going up and down stairs.
• If you have bleeding problems, talk with your doctor.
• If you are 65 or older, use this drug with care. You could have more side effects.

Tell your doctor or get medical help right away if you have any of the following signs or symptoms that may be related to a bad side effect:

• Signs of an allergic reaction, like rash; hives; itching; red, swollen,
  blistered, or peeling skin with or without fever; wheezing; tightness in the
  chest or throat; trouble breathing, swallowing, or talking; unusual
  hoarseness; or swelling of the mouth, face, lips, tongue, or throat.
• This drug may cause tissue damage if the drug leaks from the vein. Tell
  your nurse if you have any redness, burning, pain, swelling, blisters, skin
  sores, or leaking of fluid where the drug is going into your body.
• Signs of high blood pressure like bad headache or dizziness,
  passing out or change in eyesight. Loss of eyesight.
• Chest pain or pressure, a fast heartbeat, or an abnormal heartbeat. Slow heartbeat. A heartbeat that does not feel normal.
• Trouble passing urine.
• Very bad belly pain.
• Ringing in the ears, hearing loss, or any other changes in hearing.
• Seizures.
• Weakness on 1 side of the body, trouble speaking or thinking, change in
  balance, drooping on one side of the face, or blurred eyesight.

Visit https://simplefixrx.com/weight-management/order to place an online order. Follow the on-screen instructions to start your online telemedicine visit on our Patient Information page. Please be prepared with a photo ID, the names of any medications you are taking, and a current self-portrait to complete the online consultation.

SimpleFix typically ships within 4 days of receiving your order. An email is sent to you once the tracking number is created. Don’t see it? Check your spam/junk folder. Sometimes it mistakenly lands there. New Members: The doctor processes prescriptions within 48 hours. A delay will occur if the doctor has any questions.

Not all medications may ship together, some take longer than others.

Within 48 hours of placing your order, a medical provider will review your health questionnaire and then may require a phone or video call to finish the consultation. You will be contacted if your physician needs more details. * Please be aware that until your medical provider receives all necessary information, your order may be delayed.

SimpleFix uses UPS Ground and UPS Air.  Email us if you would like a tracking number.

Please contact us if your order hasn’t arrived after 5-7 business days from the day you got your tracking number or if your package has arrived but is missing something or is damaged. Our team will make every effort to locate your products or send you a replacement as soon as possible! Email our customer support team at support@simplefixrx.com.

Call us at 1 (214) 307-4955 or email us at support@simplefixrx.com