Last updated: August 25, 2022
SIMPLEFIX WEIGHT LOSS CLINIC’S LLC AND SIMPLEFIX WEIGHT LOSS CLINIC’S PLLC PRIVACY POLICY
SimpleFix weight loss clinic’s PLLC and Evolving Medical Integration Services, LLC DBA SimpleFix weight loss clinic (“SimpleFix wlc’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Policy describes the types of information we may collect from you or that you may provide when you visit our Website, Platform, or use our Services and our practices for collecting, using, maintaining, protecting, and disclosing that information. We also describe the measures we take to protect the security of the information and how to contact us about our privacy practices.
This Privacy Policy is part of and incorporated into the Terms and Conditions, found at https://www.simplefixrx.com/terms-conditions/, which is a legally binding agreement between you and SimpleFix.
This Privacy Policy applies to information we collect on our Website and Platform, as well as in email, text, and other electronic messages between you and our Website and Platform. It also applies to our advertising and applications on third-party websites and services if those applications or advertisements include links to this Privacy Policy.
It does not apply to information collected by us offline or through any other means, including on any other website operated by SimpleFix wlc or any third-party website, including through any application or content (including advertising) that may link to our Website or any third-party website or application that may redirect you to our Website (such as if you access our Website through Facebook, Inc. or Google, Inc.).
Please carefully reviewthisPrivacyPolicytounderstandourpolicies, practices, and treatment regarding your information. By accessing and using the Website, Platform, or our services,youacceptandagreetothisPrivacyPolicy, whether or not you register for an account through the Website. If you do not agree with our policies and practices regarding your information, you should choose not to use our Website, Platform, or our Services.
Personal Information We Collect
The term “Personal Information” refers to any information that can be used to directly or indirectly identify a natural person. When using our Website, Platform, or Services, you may be asked to provide various types of Personal Information, such as:
- Contact information (e.g., name, postal address, email address, and phone number);
- Demographic information (e.g., date of birth, gender);
- Physical attributes (e.g., height, weight);
- Medical history;
- Lifestyle information (e.g., smoking and drug use);
- Payment information (e.g., payment card number, financial account numbers, bank account numbers, expiration date, and billing address for payment purposes only);
- Photographic images submitted for identification or non-diagnosis purposes, including photographs of your driver’s license or passport (or other government identification); and
- Username and
In addition, when you visit our Website, we may collect certain Personal Information by automated means, such as cookies and web beacons. A “cookie” is a small text file that websites send to a visitor’s computer or another Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, single-pixel gifs, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. The information we obtain through automated collection methods includes IP address, browser characteristics; device characteristics; operating system; referring URLs; geographic location; information on actions taken on our Website; error information; Internet connection, and dates and times of website visits. We may also obtain “clickstream data,” which is a log of content on which a visitor clicks while browsing a website or opening an email, and other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). As the visitor clicks through the website, a record of the action may be collected and stored.
Some of our business partners with whom we contract to carry out our Services (e.g., website/content providers, ad networks and servers, and social media sites) may use their cookies on our Website. Although we may not have direct access to, or control over, such cookies, this Privacy Policy governs the use of cookies by such third-party business partners and us on our Website. We may also allow social media companies (e.g., Facebook) to put “widgets” on our Website. The information they collect may be associated with your Personal Information, or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. (For example, so long as you are logged in to Facebook, every time you land on a webpage that has a Facebook widget, Facebook will know you are on that webpage. They may use this information to provide you with interest-based (behavioral) advertising and other targeted content.) We do not control the privacy practices of these third parties. You should contact the responsible provider directly if you have any questions about advertisements or other targeted content.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies, you may not be able to use all of the features of our website.
Some internet browsers allow you to limit or disable the use of tracking technologies that collect unidentified information, such as a “Do Not Track” (“DNT”) setting. Currently, we do not respond to DNT signals.
Finally, the information we collect includes protected health information which is protected by our Notice of Privacy Practices and will only be used and/or disclosed in accordance with state and Federal laws.
How We Use the Personal Information We Collect
SimpleFix wlc may use the Personal Information that you provide or we collect through automated means to: create and manage your account; display content on the Website; facilitate telehealth and related services; communicate with you about, and administer your participation in, surveys, events, programs, newsletters, promotions and other Website features; respond to and communicate with you about your inquiries and requests; provide Services, information, and products you request; process, fulfill, and administer transactions and orders for products and services ordered by you; send periodic emails to market and promote our products and Services and for non-marketing or administrative purposes; operate, evaluate and improve our business (including developing new products and services; enhancing and improving our Services; managing our communications; analyzing our products; targeting advertising for our products; performing data analytics; and performing accounting, auditing, billing reconciliation and collection activities and other internal functions); perform data analyses and processing (including market and consumer research, trend analysis, financial analysis, anonymization, encryption and tokenization of personal information); protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; comply with and enforce applicable legal requirements, relevant industry standards and our policies; customize our users’ visits to our Website; deliver content tailored to our users’ interests and the manner in which our users browse our Website; and manage our business.
We may also use information collected through automated means to help diagnose technical and service problems, administer our Website, identify users of our Website, and gather demographic information about our users. We may use clickstream data to determine how much time users spend on web pages of our Website, how users navigate through our Website, and how we may tailor our Website to better meet the needs of our users.
We may use third-party service providers to assist us in better understanding our Website visitors. These service providers use technologies such as cookies, web server logs, and web beacons to help us analyze how visitors use the Website. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate the website’s use.
Disclosure of Personal Information We Share
We do not sell, trade, or otherwise share Personal Information about you, except as described in this Privacy Policy. We may share your Personal Information with third-party healthcare providers to provide you with health care services as part of our Services and for other treatment, payment, and healthcare operations purposes. We may share Personal Information with other third parties, including health care organizations and pharmacies, who perform services on our behalf. These third parties are not authorized by us to use or disclose the Personal Information except as necessary to perform services on our behalf or comply with legal requirements. We also may share the Personal Information we obtain with our affiliates, subsidiaries, and partners.
We may disclose personal information about you if we are required to do so by law or legal process; to law enforcement authorities or other government officials based on a lawful disclosure request; to fulfill the purpose for which you provide it (for example, we may disclose your personal information to a Provider);
for any other purpose disclosed by us when you provide the information; with your consent; when we believe disclosure is necessary or appropriate to prevent physical harm, protect the rights, property, safety, or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity; or when you authorize us to do so.
We reserve the right to transfer any information we have about you in the event we sell, transfer, or merge all or a portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation).
AGGREGATE AND DE-IDENTIFIED INFORMATION
Personal Information does not include “aggregate” or “de-identified” information. Aggregate or de-identified information is data collected about a group of users from which individual identities have been removed. We sometimes aggregate or de-identify the Personal Information we collect and the types of systems and browsers of users for internal purposes so that we may better understand the SimpleFix wlc user population. In other words, information about how you use the Services or the results of such use, may be collected and combined with similar information from others, but no Personal Information will be included in the resulting aggregate or de-identified data. We can extract statistical data from your content to provide it to other users or partners without connecting it to personal data such as name or email address.
Aggregate or de-identified data helps us understand trends and user needs so that we can better consider new products and services and tailor existing products and services to customer desires. By using our Website, you agree that we may commercialize aggregate or de-identified information by any and all means and understand that you will receive no payment or other consideration in respect of such use. In addition, we may share and disclose aggregate or de-identified information for any purpose.
PERSONAL INFORMATION RETENTION
We are subject to multiple laws on the retention of Personal Information and will retain your Personal Information, even if you have closed your account, for as long as is reasonably necessary to comply with our business and legal obligations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, or fulfill your request to “unsubscribe” from further messages from us. Similarly, our third-party partners may retain your Personal Information for as long as is necessary for them to comply with their legal and business obligations.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We take reasonable and appropriate measures to protect your Personal Information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. While we implement certain physical, administrative, and technical safeguards that are designed to protect the integrity and security of your Personal Information, no methods used to transmit Personal Information via the internet or methods of data storage are completely secure. Although we do our best to protect your Personal Information, we cannot guarantee that Personal Information may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or administrative safeguards. Any transmission of information on our Website is at your own risk. You agree that SimpleFix wlc is not liable for the unauthorized release of your Personal Information unless such release was the result of gross negligence or willful misconduct on the part of SimpleFix wlc.
The safety and security of your Personal Information also depends on you. You are responsible for maintaining the confidentiality of your password and account and fully responsible for all activities under your password or account. Do not share your password with anyone. When accessing your account from a public or shared computer, you should use caution so that others cannot view or record your password or your other information. Please notify SimpleFix wlc immediately of any unauthorized access or use of the Website or the loss or unauthorized use of your account information (e.g., username or password).
LINKS TO OTHER WEBSITES
Our Website may provide links to other websites for your convenience and information. These websites are not operated or controlled by us and may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for any third-party websites’ content, privacy policies, or practices. Where possible, we will warn you when you are leaving our Website and connecting to a website operated by a third party.
AGE AND GEOGRAPHIC RESTRICTION
Our Website is intended for individuals who are 18 years of age or older. SimpleFix wlc will never knowingly request information or collect Personal Information from anyone under the age of 18. Any person who provides their information through our Website represents that they are 18 years of age or older. SimpleFix wlc is concerned about the safety and privacy of children
online. Because of this, we will make all efforts to comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulations establish United States federal law that protects the privacy of children using the internet. We do not and will not knowingly contact or collect Personal Information from children under 13. Our Website is not intended to solicit information of any kind from children under 13, and we will develop our website with the capacity to block acceptance of information from children under 13 whenever age-related information is requested.
By fraud or deception by others, we may receive Personal Information given to us or pertain to children under 13. If you believe the information of anyone under the age of 13 has been provided to SimpleFix wlc, and you are the parent or guardian of that individual, you may contact us to request that we delete any such information at information@simplefixrx.com.
Our Website is intended to comply with the laws and regulations of the United States of America. We make no representations that our Website is appropriate or available for use in any location outside of the United States. If you are a resident of another country or are accessing the Website from outside of the United States, please note that you are transferring your data to the United States of America, which does not have the same data protection laws as the European Union and other regions.
CONSENT TO COMMUNICATIONS
By using the Website and providing your contact information, such as your name, phone number, and email address, you consent to receive email and text messages to tell you about our Services, such as important information about your requested Service(s) and reminders to log back in to complete surveys and forms that you left incomplete. You may opt out from receiving email communications at any time by emailing information@simplefixrx.com. You may opt-out of receiving text message communications at any time by replying to the text message with “STOP”. At that time, we will send a final text message confirming receipt of your opt-out notification. Opt-out requests will be honored promptly.
If you wish to opt out of receiving communications such as newsletters and product promotions, you may do so at any time by clicking unsubscribe at the bottom of these communications or by visiting your Account Preferences page. We may share your contact information with partner organizations whose products or services are required to provide our Services. For example, we may provide your contact information to third parties that assist SimpleFix wlc with hosting our databases for data processing services, or they can contact you with information you requested as part of our Services. Third parties that receive your contact information from SimpleFix wlc are restricted from using this information in any way other than to provide services to SimpleFix wlc, or services for a collaboration in which they and SimpleFix wlc are engaged. However, we do not exchange, trade, rent, or give phone or email lists to unaffiliated third parties.
YOUR CHOICES
Your use of our Website, Platform, and Services is voluntary. We offer you certain choices about how your Personal Information is collected, used, and shared, from deleting or correcting Personal Information you include in your profile to advertising opt-outs and communication controls. You can review and change your preferences by logging into your account. You may also update your preferences, remove your Personal Information, or deactivate your account at any time.
You can review and change your Personal Information by contacting us at information@simplefixrx.com to request access to correct or delete any Personal Information you have provided. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
CHANGES TO OUR PRIVACY POLICY
At our sole discretion, we may make changes to this Privacy Policy at any time. An updated Privacy Policy will be posted on our Website whenever changes are made. The date the Privacy Policy was last revised is identified at the top of the page. Any changes will apply to all Personal Information we have about you and are effective immediately upon posting. If you access and use our Website, Platform, or Services after the date on which the Privacy Policy has changed, SimpleFix wlc will treat your use as acceptance of the updated Privacy Policy.
QUESTIONS AND COMMENTS
SimpleFix wlc commits to resolving questions and comments about your privacy and our collection and use of your information. Individuals with inquiries or comments should contact SimpleFix wlc at: information@simplefixrx.com.